Purchase/Returns Policy

1. DEFINITIONS

1.1. Terms and Conditions of Purchase and Sale (hereinafter - the Rules) - these distance purchase and sale agreements, which determine the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for goods, delivery and return procedures, liability of the parties and other provisions related to sales in the www.lysun.eu online store.

1.2. Online Store - an electronic store on the website www.lysun.eu, where the Buyer, having registered and not registered in the Online Store system, can buy the goods offered by the Seller.

1.3. Seller - www.lysun.eu, (Rokas Kaupelis) individual activity certificate no. 941444. Contact address - Dociškių st. 12 Vilnius LT-05271, Lithuania, number +370 60679566, e-mail info@lysun.eu.

1.4. Buyer - a person who complies with these Purchase and Sale Rules 2.4. requirements and after purchasing the goods in the Online Store.

1.5. Purchase and Sale Agreement - a purchase and sale agreement concluded between the Buyer and the Seller, which consists of an application for ordering goods, which the Buyer submits to the Seller through the Online Store, and the Purchase and Sale Rules.

2. GENERAL CONDITIONS

2.1. Under the purchase-sale agreement, the Seller undertakes to sell and deliver the goods to the Buyer, and the Buyer undertakes to accept the goods and pay the specified amount of money for it and to reimburse the delivery costs under the conditions provided in the Rules.

2.2. The Buyer confirms the Rules after reading them and ticking the box "I have read and agree to the terms of purchase and return of goods". The Rules thus approved are a legal document binding on the Buyer and the Seller (hereinafter referred to as the Parties), setting out the rights and obligations of the Parties, the conditions of purchase and payment of goods, delivery and return procedures, liability of the Parties and other provisions related to purchase and sale of goods www.lysun .eu online store.

2.3. The Seller reserves the right to change, amend and / or supplement the Rules at any time in accordance with the requirements provided for in the legal acts of the Republic of Lithuania.

2.4. Buyers who are registered and not registered in the Online Store system have the right to buy in the online store www.lysun.eu, who are:

2.4.1. Active adult natural persons, i. persons whose capacity has not been restricted by a court;

2.4.2. Legal entities;

2.4.3. Authorized representative of all the above persons.

2.5. By approving the Rules, the Buyer confirms that he has the right to purchase goods in the online store www.lysun.eu.

2.6. Trading activities in the Online Store are carried out in the Republic of Lithuania.

3. RIGHTS OF THE BUYER

3.1. The Buyer purchases goods in the Online Store in accordance with these Rules and the legal acts of the Republic of Lithuania.

3.2. The Buyer has the right to withdraw from the contract of sale of goods concluded with the Online Store by notifying the Seller in writing (by e-mail info@lysun.eu, indicating the product to be returned and its order number) no later than within 14 days. from the date of delivery of the goods.

3.3. The buyer's right to withdraw from the contract of purchase and sale of goods is determined in accordance with Article 6.228 10 of the Civil Code of the Republic of Lithuania “Consumers' right to withdraw from a distance contract and an off-premises contract”.

3.4. The buyer may exercise the right to withdraw from the purchase / sale contract only if the following conditions have been met:

The returned product must be in the original neat packaging;

The product was not used;

The Product must be undamaged by the Buyer (not affected by chemicals, water);

The product must not have lost its commercial appearance (intact labels, unripped protective film, etc.) (this item does not apply in case of return of defective product);

The returned goods must be in the same configuration as received by the Buyer;

In the event that the reason for returning the goods is of poor quality, we undertake to replace the goods of poor quality with goods of suitable quality at our own expense or, upon return of the goods to the Seller, to return the money paid for the goods;

Return of goods of appropriate quality shall be carried out in accordance with the procedure provided for in Articles 6.228 10 and 6.228 11 of the Civil Code of the Republic of Lithuania.

The Buyer returns the goods of the right quality at his own expense.

When returning a quality product, the buyer must provide a document of purchase of the product.

The Seller undertakes to return the amount paid for the returned quality goods within 14 days, unless otherwise agreed.

4. OBLIGATIONS OF THE BUYER

4.1. The Buyer, having placed an order in the Online Store, must pay for the goods and accept them in accordance with these Rules.

4.2. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must inform the Seller about it no later than within 1 (one) day.

4.3. The Buyer must immediately update his registration data and (or) the data changed in the Buyer's account information form.

4.4. Upon acceptance of the goods, the Buyer must carefully inspect and inspect them, as well as immediately inform the Seller (by e-mail info@lysun.eu or by phone specified on the Website) about damage to the shipment, clearly visible product defects, product model, equipment non-compliance with the Buyer's orde

4.5. Upon receipt of the product, the Buyer must check whether the purchased product is of good quality and inform the Seller by e-mail. by e-mail info@lysun.eu or by phone, indicated on the Website, about any defects in the quality of the product that were not noticeable at the time of delivery.

Upon delivery of the goods by the courier, the Buyer must inspect them at the courier to make sure that the goods have been delivered undamaged / undamaged. If the goods are delivered damaged, the courier must mark the defect and / or draw up a report.

4.6. The buyer must pay the cost of returning the quality goods. When the product is returned due to lack of quality, the cost of returning the product is borne by the Seller.

5. RIGHTS OF THE SELLER

5.1. The seller has the right to set the minimum size of the shopping cart at his own discretion, i. y. the minimum amount at which the Buyer's order will be executed. The amount of this amount is available in the Online Store.

5.2. The Seller has the right to temporarily or permanently terminate the operation of the Online Store without prior notice to the Buyer, change the Online Store or its individual parts, all and any of its content, restrict purchases, change the Internet address of the Online Store, limit the number of registered Buyers . The Seller informs about the temporary or permanent suspension of the Online Store by a notification on the Online Store page and (or) by notifications in the Buyer's registration accounts. If the Seller suspends or ceases to operate the e-shop, those Sellers who have already placed orders but have not yet received them will be notified by the Seller by notifications in the Buyers' registration accounts, or by a separate notification to each, informing about the further execution of placed orders.

5.3. The Seller has the right to change, supplement, correct the Purchase Sale Rules at any time, taking into account the requirements established by the legal acts of the Republic of Lithuania. Buyers will be notified of the changes by logging in to the account after the new version of the Rules enters into force.

6. OBLIGATIONS OF THE SELLER

6.1. The Seller undertakes to make available to the Buyer the services provided by the Online Store (register in the Online Store system, create a shopping cart in the Online Store, place an order, pay for the order, send the order).

6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in the Rules.

6.3. The Seller, unable to provide the Buyer with the ordered goods, undertakes to offer the Buyer a similar or as similar as possible product. If the Buyer refuses to accept an analogous or similar product, the Seller undertakes to return the money paid by the Buyer for the goods within 14 (fourteen) days, if the Buyer has made a prepayment for the goods.

7. BUYER REGISTRATION AND CONCLUSION OF PURCHASE-SALE AGREEMENT

7.1. The Buyer may purchase goods in the Online Store by registering in the Online Store System at www.lysun.eu, or by not registering in the Online Store System in accordance with the Rules provided in the Online Store.

7.2. The Buyer can view a more detailed description of a specific product and the conditions of its purchase by clicking on the product name and (or) image. The quantity of some goods is limited, the Buyer is informed about it in the description of the goods. Therefore, in the presence of such information, the Seller asks to contact the Seller before ordering the product. In case the Buyer does not contact the Seller for more precise information and orders the goods and the Seller does not have them or the balance of the goods is insufficient, the situation is resolved as provided in Article 6.3 of the Purchase and Sale Rules. points.

7.3. In order to purchase the goods, the Buyer places an order in the Online Store, according to the instructions provided in the order window. The Registered Buyer can perform the procedure of selecting and / or ordering goods by logging in to his / her account in the Online Store.

7.4. The Purchase-Sale Agreement between the Buyer and the Seller is considered concluded from the moment of the Order confirmation, i. when all of the following conditions are met: (i) Buyer forms a shopping cart following instructions provided by Seller, (ii) Buyer provides delivery information, (iii) Buyer makes prepayment and Seller receives such payment, (iv) Seller confirms by notice that Buyer's order accepted.

7.5. The Agreement shall be deemed concluded only for the goods specified in the Buyer's order, the sale of which has been approved by the Seller. The Purchase and Sale Agreement shall be deemed fulfilled when the goods are transferred to the Buyer in accordance with the procedure established by the Purchase and Sale Rules and legal acts of the Republic of Lithuania.

7.6. The delivery time of the goods is different and is indicated on the Website next to the description of each goods. The term of delivery of the goods starts from the day of the Buyer's payment for the goods.

7.7. Each Purchase and Sale Agreement concluded between the Buyer and the Seller is registered and stored in the Online Store database. The buyer has the opportunity to see the purchase history by logging in to the Online Store system.

8. PRICES OF GOODS, PAYMENT PROCEDURE AND TERMS

8.1. The goods sold in the online store are indicated together with their selling price. The prices of the goods in the Online Store and in the formed order are indicated in euros without value added tax (VAT). Delivery costs are indicated for each Product separately. Delivery costs are paid by the Buyer.

8.2. In case the Seller is unable to deliver the ordered product to the Buyer due to important circumstances, the Seller may offer the Buyer a similar product, informing about it by one of the contact details provided by the Buyer (by phone, sms or e-mail). If the Buyer does not agree that the Seller's product is replaced by another similar product, the Seller undertakes to return the money paid by the Buyer within 14 (fourteen) days, if an advance payment has been made.

8.3. The buyer can make payment for the goods in one of the following ways:

8.3.1. using a bank transfer means prepayment using an electronic banking system. When paying for goods in this way, the buyer must indicate the six-digit order number in the payment destination field. The Buyer transfers the money to the bank account specified by the Seller. The responsibility for the security of money transfers and data in this case lies with the respective bank, as all monetary transactions take place in the bank's electronic banking system;

8.4. If the Buyer chooses the payment method provided for in Clause 8.3.1 of the Purchase and Sale Rules, the Buyer undertakes to make an advance payment for the goods. Payment is considered received from the day the money is credited to the Seller's account.

10. SALES AND GIFT COUPONS APPLIED BY THE SELLER

10.1. The seller has the right to organize and carry out various actions at his own discretion, such as reductions in the price of goods, formation of kits, and so on.

10.2. The Seller has the right to unilaterally and without prior notice change the duration, conditions or cancel the shares. Any change or cancellation of the terms and conditions of the shares is valid only from the moment of their performance and does not apply to the Purchase and Sale Agreements concluded before their performance. Information about the ongoing promotions is available on the Online Store website, as well as in other online store information dissemination channels.

10.3. The Seller has the right to sell gift vouchers for which the Buyer can purchase the goods sold by the Seller. Discounts do not apply to purchased gift vouchers. Gift vouchers are not exchangeable for cash.

10.4. When the Buyer pays for the purchased goods, the value of which is less than the value of the gift voucher, with the gift voucher, the price difference is not returned to the Buyer. When the Buyer pays for the purchased goods, the value of which exceeds the value of the gift voucher, by the gift voucher, he must pay the Seller the difference in prices.

10.5. Discounts do not apply to sales. The seller has the right to unilaterally determine other types of goods to which discounts do not apply.

10.6. The Buyer may use only one discount code and / or available gift vouchers per purchase.

11. DELIVERY OF GOODS

11.1. When ordering goods, the buyer must indicate in the order application:

11.1.1. the place and time of delivery of the goods, when the Buyer wishes the goods to be delivered through a courier service;

11.1.2. the selected branch or terminal of the postal service provider to which the goods will be delivered at the request of the Buyer. When sending goods in this way, it is necessary to comply with the requirements specified by the self-service terminals of these consignments (for example, maximum weight or dimensions);

11.2. The buyer undertakes to accept the goods in person. In case he cannot accept the goods personally and the goods have been delivered to the address specified by the Buyer and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding delivery of goods to the wrong entity or other delivery discrepancies.

11.3. If necessary, i. y. in order to ensure the timely delivery of goods to the Buyer, the Seller may oblige its business partner to deliver the goods directly to the Buyer.

11.4. The delivery term of each Product is different and specified in the Product description. The Seller undertakes to deliver the goods to the Buyer within the terms specified in the descriptions of the goods. In case of unforeseen circumstances beyond the control of the Seller, when the term of delivery of goods is delayed, the Seller undertakes to immediately contact the Buyer and coordinate the term of delivery of goods and other issues related to delivery.

In the event of a delay in the delivery of the Goods, the Buyer shall have the right to submit a claim for delivery of the goods within an additional reasonable time, taking into account the circumstances. If the Seller does not deliver the items within the additional term set by the Buyer, the Buyer has the right to unilaterally terminate the contract.

If the Seller has refused to deliver the goods or if the delivery within the term specified in the contract is essential, taking into account all the circumstances related to the conclusion of the contract, or if the Buyer informed the Seller before the conclusion of the contract within the term specified in the contract, the Buyer has the right to immediately unilaterally terminate the contract.

11.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to force majeure circumstances.

11.6. During the delivery of the goods, the goods are handed over to the Buyer when the Buyer signs the courier in the electronic parcel marking device, the fact of acceptance is recorded in the courier, Lithuanian database.

1.7. During the delivery of the consignment, the Buyer must check the condition of the consignment. If the Buyer signs the invoice (bill of lading) or other document indicating the transfer - acceptance of the shipment, it is considered that the shipment has been delivered in a proper condition. If the Buyer notices that the package of the delivered consignment is damaged (crumpled, wet or otherwise externally damaged), the Buyer must mark it on the invoice (bill of lading) or other document certifying the delivery - shipment or electronic courier scanner form consignment breach act. Please note that after signing without comments, the delivered shipment is considered to be free of defects and no claims for courier services are accepted.

If the delivered product is of incorrect configuration, quantity or range, please inform us (at the latest within 24 hours from the moment of receipt) by e-mail. email info@lysun.eu about any defects in the quality of the product that could not be noticed during the transfer.

11.8. Delivery (transportation) service fees and delivery conditions are available at www.lysun.eu. The Seller has the right to apply special discounts for the delivery (transportation) service fee to the Buyers who meet the conditions set in the Seller's Online Store.

11.9. Additional services may be provided to the Buyer during the delivery (transportation) of the goods. Cargo handling works are carried out only in Vilnius, Kaunas, Klaipėda, Panevėžys, Šiauliai and Alytus from 2 pm (fourteenth). Prices for loading works and heavy goods delivery services are available at www.lysun.eu when ordering.

11.10. The goods are delivered both in the territory of the Republic of Lithuania and in the countries of the European Union.

12. GOODS QUALITY GUARANTEE AND EXPIRY DATE

12.1. The characteristics of each product sold in the Online Store are indicated in the product description provided on the website www.lysun.eu.

12.2. The Seller is not responsible for the fact that the size, shape and color of the goods sold on the Website may not correspond to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer, beyond the Seller's will. The photos of the goods are for illustrative purposes only and are illustrative. The colors, inscriptions, parameters, dimensions, sizes, functions, and / or any other properties of the original products may look different from reality due to their visual features, so please refer to the product properties specified in the product descriptions. The buyer is advised to read the product description.

12.3. The seller or manufacturer may provide an additional guarantee of product quality. The specific term and other conditions shall be indicated in the description of the goods or in the document confirming such warranty of the goods. The provision of an additional warranty does not change the terms and validity of the statutory warranty for the goods.

12.4. In the event that the Seller or the manufacturer does not provide additional guarantees for the quality of the goods, the goods purchased by the Buyer shall be subject to the quality guarantee for such goods established by legal acts and its validity terms.

12.5. The warranty period for a specific product is specified in the product descriptions.

12.6.    Tais atvejais, kai teisės aktai konkrečių prekių atžvilgiu nustato prekių tinkamumo naudoti terminą, Pardavėjas įsipareigoja tokias prekes parduoti Pirkėjui taip, kad Pirkėjui būtų suteikta reali galimybė tokiomis prekėmis pasinaudoti iki tinkamumo naudoti termino pabaigos.

13. RETURN AND EXCHANGE OF GOODS

13.1. Defects in the sold goods are eliminated, low-quality goods are replaced and returned in accordance with the cases and conditions provided for in the Civil Code of the Republic of Lithuania.

13.2. Replacement and return of goods of poor quality

13.2.1. Defects of the sold goods are eliminated, low-quality goods are replaced and returned in accordance with the procedure established in the Rules and taking into account the requirements of the legal acts of the Republic of Lithuania.

13.2.2. If the Buyer has purchased goods of defective quality or the defective quality of the goods results in a manufacturing defect that existed at the time of purchase of the goods or non-compliance with the specifications specified by the manufacturer, the Buyer may return the goods and claim one of the following:

13.2.2.1. that the Seller eliminates the defects of the goods free of charge within a reasonable time, if the defects can be eliminated;

13.2.2.2. to reduce the purchase price accordingly;

13.2.2.3. that the product is replaced by an analogous product of suitable quality, except in cases when the defects are minor or they are caused by the fault of the Buyer;

13.2.2.4. to return the price paid for the goods and to withdraw from the purchase and sale agreement when the sale of goods of incorrect quality is a material breach of the order.

13.2.3. The Buyer may choose only one of the Rules 13.2.2. remedies provided for in paragraph The Buyer must make his choice when returning the goods to the Seller. If the Buyer chooses 13.2.2. the method provided for in paragraph 13.2.2. the method provided for in The buyer has no right to change the chosen method of redress. The buyer has no right to demand a refund if the defect in the goods is insignificant.

13.2.4. In order for the buyer to return the goods, it is necessary to comply with the following conditions:

13.2.4.1. notify the Seller thereof by the contact indicated on the invoice or by e-mail of the Website. email info@lysun.eu. The notification must specify the returned goods;

13.2.4.2. to submit the document of acquisition of goods, the document confirming the guarantee (if it has been issued);

13.2.4.3. submit a free-form request to the Seller by e-mail. email info@lysun.eu and set out your chosen requirement.

13.2.4.4. The Buyer may exercise the right to return goods of unsatisfactory quality within the term of its quality guarantee specified in the document of purchase of goods, which is specified by the Seller from whom the Buyer purchased the goods.

13.2.4.5. The Buyer must pay for the delivery costs and return costs, and the Seller, convinced that the goods have been returned due to improper quality, must return the delivery and return costs incurred by the Buyer, except for the exceptions provided for in the Rules. Returning the goods is in accordance with Rules 13.4. point.

13.2.4.6. The money is returned to the Buyer within 14 (fourteen) calendar days from the day of returning the Product to the Seller. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless otherwise agreed between the Buyer and the Seller.

13.2.4.7. When returning defective and / or defective goods to the Buyer, please return the goods in the original or other tidy packaging so that it is convenient to accept, as well as return the goods with all complete parts received by the Buyer.

13.2.4.8. Non-refundable refunds for goods that have been intentionally or negligently damaged (exposed to chemicals, water, open flames, high temperatures, sharp objects, etc.), or if the rules for using or storing the goods have been violated, or the goods have been misused or misused .

13.2.4.9. Separate rules for the return of goods of poor quality by the Seller may be provided in the warranty documents provided with them. Such return rules applied by the Seller shall apply to the extent that they do not contradict these Rules. In the event of a discrepancy between these Rules and the rules applied by the respective Seller, these Rules shall prevail.

13.3. Replacement and return of goods upon delivery of different goods

13.3.1. If the wrong goods have been delivered to the Buyer, the Buyer must immediately, but not later than within 7 (seven) working days, inform about it by e-mail. by e-mail info@lysun.eu or by calling the telephone number indicated on the Website. Upon receipt of information about the delivered non-delivered goods, the Seller undertakes to pick up such goods at his own expense and replace them with suitable goods. In the event that the Seller does not have the ordered goods, he shall return to the Buyer the money paid for the goods. The money shall be returned to the Buyer within 14 (fourteen) calendar days after the Seller has received the Buyer's notice of withdrawal from the contract, and if the Goods are not returned to the Seller, the term provided for in this clause shall be calculated from the date of return.

13.3.2. The procedure for returning goods and money is provided for in Article 13.4. points.

13.4. Procedure for return of goods and money

13.4.1. The Buyer may exercise the right to return the goods only if the term for return of the goods has not been missed.

13.4.2. When returning the goods, the Buyer must indicate the address of the sender and pack the goods properly so that they are not damaged during shipment. The seller has the right not to refund the money for returned goods with defects. The Seller shall not be liable for parcels sent by the Buyer in an improperly packaged manner with an incorrect indication, as well as if the parcels were lost or damaged during the return to the Seller.

13.4.3. If the Buyer has purchased a set of goods, he must return the entire set of goods to the Seller, i. The buyer may exercise the right to return the goods only in respect of all the goods in the package. In case at least one of the goods in the set does not comply with the Rules 13.4.1. the Seller has the right to refuse to accept the returned full set of goods.

13.4.4. The Buyer, having exercised the rights provided for in Clauses 13.1-13.3 of the Rules, must fulfill the requirements provided for in the Rules regarding the return of goods and follow the procedure provided therein.

13.4.5. The Buyer may return the Goods by delivering them to the Seller to the website store located at Dociškių st. 12 Vilnius LT-05271, Lithuania, or returning by courier. The procedure and conditions of delivery of heavy goods (to assess, change, repair or return the quality of the goods) to the Seller shall be separately agreed by the Buyer with the Seller via the Website by telephone or e-mail. by e-mail info@lysun.eu or the Buyer delivers them directly to the Seller.

13.4.6. If the Buyer has exercised the rights established in clauses 13.2-13.3 and 13.5 of the Rules, the money shall be returned to him within 14 (fourteen) calendar days from the day of returning the goods to the Seller.

13.4.7. By approving these Rules, the Buyer agrees that the money will be returned to the Buyer's bank account, unless otherwise agreed between the Buyer and the Seller.

13.4.8. The Seller has the right not to return the amounts paid by the Buyer until the goods have been handed over to the Seller and the Seller has been checked for compliance with the Rules 13.4.1. point.

13.5. The right to withdraw from the contract of sale.

13.5.1. The Buyer - a natural person (consumer) has the right to withdraw from a distance contract or an off-premises contract within 14 (fourteen) days, without giving a reason and without incurring costs other than those established in Article 6.22811 of the Civil Code, except for the exceptions provided for in paragraph 2 The Purchase and Sale Agreement may be canceled only if the product has not been used, damaged or its appearance has not substantially changed, ie the appearance of the product or its packaging has been made only such changes that were necessary to inspect the received product. The buyer must exercise this right responsibly and return the product in the original neat packaging, as well as return all the complete parts of the product. Upon withdrawal from the contract, the Buyer shall be liable for the decrease in the value of the goods resulting from actions not necessary to determine the nature and performance of the goods.

13.5.1. The Buyer, who believes that his rights have been violated, must first apply to the Seller and only if the Seller does not satisfy or partially satisfy the Buyer's claim, the Buyer has the right to apply to the consumer dispute resolution entity.

You can submit a request / complaint regarding the goods purchased on the Website to the State Consumer Rights Protection Service (Vilniaus St. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, tel. 8 5 262 67 51, fax 8 5 279 14 66, website www.vvtat.lt) or fill in the application form on the EGS platform http://ec.europa.eu/odr/.

13.5.2. The Buyer may not exercise the right to withdraw from the contract of sale of goods without giving a reason within 14 (fourteen) days if he has concluded at least one of the contracts listed in Paragraph 2 of Article 6.22810 of the Civil Code of the Republic of Lithuania.

One exception is if the goods are made according to specific consumer instructions, which are not pre-made and which are produced according to the consumer's personal choice or instruction, or goods that are clearly tailored to the consumer's personal needs.

13.5.3. The withdrawal period expires 14 (fourteen) days from the date on which the Buyer or the person specified by the Buyer, except the carrier, receives the ordered goods or: if the Buyer has ordered more than one goods in one order and the goods are delivered separately, from the day whether the person specified by the Buyer, other than the carrier, receives the last goods; if the goods are delivered in different lots or parts, from the day when the Buyer or the person specified by the Buyer, except for the carrier, receives the last lot or part.

13.5.4. The Buyer shall notify the Seller of the withdrawal from the distance or off-premises contract by submitting a clear written statement setting out his decision to withdraw from the contract. Notice of withdrawal is sent by e-mail. email info@lysun.eu. Upon receipt of the Buyer's notice, the Seller shall immediately send an acknowledgment of receipt of the notice.

13.5.5. The goods must be returned no later than 14 (fourteen) days from the submission of the notice of withdrawal to the Seller. The Buyer is responsible for the proper packaging of the goods for return. The buyer bears the direct cost of returning the goods.

13.5.6. The burden of proving that the requirements for the withdrawal of a distance or off-premises contract have been met lies with the Buyer.

13.5.7. Upon the Buyer's exercise of the right to withdraw from the contract, the obligations of the parties to perform the distance contract or off-premises contract or to conclude the distance contract or off-premises contract, if the Buyer has submitted an offer to enter into it, shall terminate.

13.5.8. The Seller may withhold the refund of the amounts paid by the Buyer until the goods have been returned to the Seller.

13.5.9. When the buyer exercises the right to withdraw from the concluded contract, additional contracts are automatically terminated. Ancillary contracts are contracts under which the Buyer acquires goods or services related to the concluded contract, and those goods or services are provided by the Seller or another person in accordance with the agreement with the Seller. The buyer must immediately notify the other party in writing of the termination of the additional contract and provide details of the withdrawal from the distance or off-premises contract. A separate notice from the Buyer is not required in cases where an additional contract has been concluded with the same Seller who has been notified of the withdrawal in accordance with Article 6.228 (10) of the Civil Code.

14. RESPONSIBILITY

14.1. The buyer is responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences.

14.2. The buyer is responsible for the actions performed using the Online Store system.

14.3. The buyer is responsible for transferring his login details to third parties. If the services provided by the Online Store are used by a third party using the Buyer's login details to connect to the Online Store, the Seller considers this person to be the Buyer.

14.4. The Seller is released from any liability in cases where the Buyer, despite the Seller's recommendations and its obligations, has not read the Purchase Sale Rules, even though the Buyer has been given such an opportunity.

14.5. The Seller is not responsible for the links, information or activities of other companies, institutions, organizations or individuals in the Online Store. The seller does not maintain or control the above websites and does not represent those companies, institutions, organizations and individuals.

15. PRIVACY POLICY AND PROTECTION OF PERSONAL DATA. DIRECT MARKETING

15.1. The Company collects, processes and stores personal data in accordance with these Purchase and Sale Rules, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. The Company ensures the rights of data subjects in accordance with the Law on Legal Protection of Personal Data and other normative legal acts regulating the processing of personal data. The Seller processes the personal data provided by the Buyer for the performance of e-commerce activities (acceptance and execution of customer orders and warranty service, etc.).

15.2. The Seller processes the Buyer's personal data for the following purposes: (i) for the purpose of e-commerce - to identify the Buyer, sell goods and services in the online store, process Buyer's orders, issue financial documents to the Buyer, deliver goods, provide warranty services, refund or exchange of goods, to solve problems related to the purchase made by the Buyer, to fulfill other obligations of the Seller (for details - Clause 15.4 of the Purchase and Sale Rules), (ii) for direct marketing purposes (for details - Clause 15.5 of the Purchase and Sale Rules), (iii) purpose.

15.3. Upon Buyer's order to purchase the Product and / or registration in the Store, he is deemed to have: (i) agreed to provide his personal data, (ii) agreed to the Purchase Sale Rules and the personal data protection policy set out therein, (iii) does not object to Seller's process personal data for the purposes specified in these Rul

15.4. The Seller receives and processes the Buyer's personal data for the purpose of e-commerce: name, surname, telephone number, address (when the Buyer indicates the address in the delivery form). This personal data is stored and processed until the order is fully fulfilled. The data is then transferred to a passive database and stored throughout the warranty period. Upon expiration of the above deadlines, personal data is destroyed by an authorized employee of the company.

15.5. The seller also processes personal data for direct marketing purposes. In the registration form, under the sign “I would like to receive news from www.lysun.eu by choosing a specific way to receive news from the options prepared by the Seller, the Buyer indicates that he agrees to receive information and promotional material about services, goods from the Seller and / or third parties persons, by the Buyer's e-mail and / or SMS message and / or call to the specified mobile phone number specified in the registration form.

15.6. The Seller may use for statistical purposes data not directly related to the Buyer's person, i. y. data on purchased goods. Such statistics will be collected and processed in a way that does not allow the disclosure of the Buyer's identity or other personal data that could be used to identify the person.

15.7. The Seller receives personal data directly from the Buyer (after registering on the website's customer account, initiating the purchase and sale agreement). The buyer must provide correct personal data during registration and / or purchase. The seller does not process personal data obtained in other ways.

15.8. When processing and storing the Buyer's personal data, the Seller will make every effort to ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, as well as from any other unlawful processing. However, the Buyer must also take care of the security and / or confidentiality of his data, especially as regards their disclosure to third parties. Parents or guardians of minors are responsible for the conduct of minors and / or the confidentiality and security of their data.

15.9. The buyer confirms that he had access to the terms of personal data processing. The buyer is informed that he has the following rights:

15.9.1. At any time, change and / or update the information provided in the registration form, as well as cancel your registration. The Buyer's account is then canceled and the registration data is deleted;

15.9.2. The Buyer, having submitted an identity document to the Seller or in accordance with the procedure established by legal acts or by electronic means of communication, which allow proper identification of a person who has confirmed his identity, has the right to access his data and check how they are processed, i. y. to receive information from which sources and which personal data have been collected, for what purpose they are processed, to whom they are provided, to demand correction, destruction of their personal data or to suspend personal data processing actions when data are processed without complying with the Law on Legal Protection of Personal Data or other laws ;

15.9.3. other rights provided for in the Law on Legal Protection of Personal Data and other normative legal acts;

15.9.4. The Buyer expresses his consent or disagreement with the processing of his personal data in writing and / or by e-mail, which he registered in the online store, indicating his name and surname.

15.10. The buyer has the right to object to the processing of his personal data, as well as to refuse to provide his personal data. However, when personal data is necessary and necessary to identify the Buyer for the purposes of concluding, executing (online trade) contracts, without providing personal data and / or not agreeing to their processing for the purposes specified in the Purchase Sale Rules, the Seller will not be able to conclude and / or execute the contract.

15.11. The Buyer has the right to express the requirements to correct, destroy personal data or suspend the processing of personal data in writing, by e-mail. by mail or in person at the Seller's place of business.

15.12. The Seller undertakes to ensure the security of the Buyer's personal data, to implement appropriate technical and organizational measures to protect personal data from unlawful destruction and / or accidental alteration, disclosure and from any other unlawful processing. All employees of the Seller and his representatives undertake to protect the personal data of the Buyer.

15.13. To the extent and in accordance with the procedure set forth in these Purchase and Sale Rules, the Seller may provide personal data only to the data subject, parcel delivery companies, as well as other recipients of data when the Seller is obliged to provide personal data by laws, court decisions and other legal acts.

15.14. Inquiries, claims and other information related to the processed personal data must be submitted to the Seller in writing by e-mail. email info@lysun.eu.

15.15. Inquiries, claims and other information must be formulated in such a way that the Seller can identify the Buyer to the extent necessary to prepare a response and have the opportunity to send a response to the Buyer. The Seller will endeavor to examine the inquiries, claims and requests submitted by the Buyer as soon as possible.

16. FINAL PROVISIONS

16.1. Communication between Buyer and Seller, including, but not limited to, notices, correspondence, shall be in writing. Notices sent by e-mail are also treated as written notices.

16.2. The Seller reserves the right to change, amend or supplement the Purchase Sale Rules, taking into account the requirements established by the legal acts of the Republic of Lithuania. Orders placed before the amendment of the Rules will be executed in accordance with the Rules in force at the time of their conclusion.

16.3. Disputes related to the purchase and sale of goods in the e-shop are resolved through negotiations. If no agreement is reached through negotiations, disputes shall be settled in the court of the Republic of Lithuania in accordance with the law of the Republic of Lithuania.

16.4. The Buyer - Consumer must first submit a request and / or complaint regarding the Seller 's activities and services to the Seller in writing and indicate his requirements. Please send such letters to info@lysun.eu.